FAQs

Frequently Asked Questions

First Steps

Habibi is a free dating app for iOS users in Egypt. It is tailored to the values of the Middle Eastern culture, and exclusively designed for the convenience of those looking for a lifelong commitment.

Download the free app from the App Store and Sign Up.
Once your profile gets verified, you will see other users whom you can swipe to like/pass based on your preferences. If they like you back, you will be able to start a chat with them. 

 You can download Habibi for iOS from the App Store.

  1. Install the free app from the App Store  
  2. Open the app and sign up either by Apple, Google, Facebook, or Phone Number
  3. Follow the on-screen instructions to create your account and complete your profile.
  4. Once your profile gets verified, you will be able to Swipe, Match, and Chat with other users who match your filters’ preference.

Habibi is completely FREE of charge. All you need to do is set up your profile and you’re good to go.

Yes, your phone number is only used to verify your account and prevent duplicate accounts. However, we make sure that your personal data is safe here, your details are only used for security purposes and are never shared with any third party.

No, signing up with Facebook is just one of our sign up options. If you decide to sign up using this method, nothing related to Habibi will appear on your Facebook account.

In order to make sure that Habibi is a Spam-Free platform. All users are required to take a Selfie Verification photo upon signing up. This photo is used in conjunction with their uploaded profile photos to confirm their identity. This is our initial step among many others to ensure the validity and legitimacy of our community members.

Your Selfie verification picture is only used to verify your account, it is never public, and it never appears in your profile.

Habibi only welcomes 100%, real people. Therefore, all users are required to take a Selfie for identity Verification upon signing up. This photo is used in conjunction with their uploaded profile photos to confirm their identity. 

This is our initial step among many others to ensure the validity and legitimacy of our community members. 

Your Selfie verification picture is only used to verify your account, it is never public, and it never appears in your profile.


Account

Profiles and photos normally pass through a software verification and then a manual approval by our administration team. If you have just signed up for Habibi, you will be asked to upload at least one photo of yourself. This photo passes through a verification process to assure that it complies with Habibi’s guidelines and standards.

Photos will automatically show on your profile upon approval. If the user’s photos were all rejected and there were no photos to be shown on the profile, the user’s profile will be at risk of not appearing to others. 

For a timely, efficient process, please make sure you upload clear photos of your face.

Yes, Habibi is available in English & Arabic.

Go to your profile → Settings → Language to change the language on the app.

Yes, you can add up to 6 photos to your profile.

To add photos: Go to Profile→ edit profile → tap the + icon.

Go to Profile→ edit profile → Photos.

Go to Profile→ Tap edit profile.

Go to profile, Tap preview to see how it appears to other people.

All users are required to upload at least one photo upon signing up. This photo is initially used to verify users’ accounts to help confirm identities during the Selfie Verification process.

 A profile that does not feature any approved photos, will be hidden from the Habibi app.

 For security purposes, users cannot change their gender, so make sure to enter real info about yourself while signing up. You only get to do this once. 

 For security purposes, users cannot change their date of birth, so make sure to enter real info about yourself while signing up. You only get to do this once. 

If you have already used your phone number to create an account on Habibi, you will not be able to use the same number to create another account. This would be considered suspicious behaviour that violates our terms of use as we do not allow duplicate accounts on the Habibi app.

We put Safety & Security at the forefront of our community guidelines. any violation of these guidelines could result in your profile getting blocked on the app. 

Every reported case is investigated individually, and instant action is taken if the report is valid and based on clear evidence.

Sticking to appropriate behaviour can always protect you from being blocked or banned.

To log out of the app, go to your Profile → Settings →Tap Log out.


Privacy

We use your location to show you users nearby that match your Search Preferences. Your location is only ever determined once when you launch the application to help preserve your phone’s battery life.

We never show your exact location and it’s totally private and secured!

Your filters & preferences only filter the profiles which you see. They limit the user’s profiles that appear to you and not the other way around. So, other users will still be able to find you.

Users cannot change their locations manually. Every time the user opens the app, it uses the GPS to update your current location automatically. We use your location to show you potential matches nearby that match your search preferences. 

We never show your exact location on the app, and it is totally private and secured! 

To blur your photos, go to Profile → tap Edit profile →then toggle the Blur my photos option.

To show your photos, go to profile → tap edit profile →then toggle off the Blur my photos option.

No, your phone number is an invisible field, so it is private and will never be shared with anyone.

Your photos are only visible to others based on your Photo Privacy settings.


App Features & How to use

Once registered, you’ll be able to fill your profile to show who you are. Then set your preferences to get the best recommendations that personalized only for you.

Tap ♥️ Like, or alternatively Swipe right on their profile, if you think they are suitable for you.

If not, ❌ Pass, or Swipe left on their profile, to skip.

If someone likes you back, you’ll both be notified of the Match and can Chat instantly in a safe and convenient environment!

We work very hard to make sure that the Habibi app follows every digital security and safety measure in order to be a safe place for all our members. However, if you see any inappropriate behavior we encourage you to report it immediately.

To report an inappropriate profile:

  • Go to the profile you want to report → scroll down → tap on Report & Block.
  • If you are in a chat, tap Chat options → then choose Report & Unmatch.

We will investigate your report carefully and make the decision accordingly.

Habibi’s users are in full control of their privacy, it is completely up to the user to choose to show his/her photos or blur them on the app. Users with blurred photos can choose to reveal their photos to a specific match whenever they please.

To Blur your photo, go to profile →tap edit profile →then toggle the Blur my photos option.

Habibi provides a top secure and seamless login experience without the need to go through the trouble of creating a password and having to remember it. You can log in using your phone number or your Facebook, Google, Apple existing accounts.

To log in with your phone number: on the welcome screen, Tap continue with phone number → enter your phone number → enter the 6-digit code you received.

Please wait 10 minutes for the SMS to be delivered. If you still have the same issue after this period, restart your device and try again.

If you need any further help, please Contact Us.

Habibi allows you courtesy of 50 right Swipes daily and unlimited left Swipes to match with someone. So, think wisely before swiping right or left, take a good look at their profile and preferences to make it easier for you to decide.

After you set up your profile, you will be able to set your preferences regarding Age range, Distance or Sect.

You can access your filters & preferences through three different ways on the Habibi app:

  • Through the Filters button on the user profile.
  • Through the matching page if it says there is no one around you.
  • Through the matching page on the top right button.

The more filters you apply the fewer profiles you see.

Go to your Profile or the matching page, Tap the filters button Tap distance adjust the slider to your desired distance.

Matching can take time. It depends on how appealing your profile is, and how many people you like on the app. So, take your time to build up a nice profile, complement it with a nice photo and off you go.

Go to your profile, Tap the filters button Tap sect and choose your preference.

Go to your profile or the matching page Tap the filters button Tap age range and then either toggle the Any age option or adjust the slider to your desired age range.

Tap the )┆(  on the top right of the chat and then select unmatch to unmatch.

Only users who liked each other and got matched are able to start a chat together.

Take your time to build up a nice profile, complement it with a great photo. This will definitely attract more people to your profile. 

And remember that we only match people who both like each other so, the less you hit the like button the fewer matches you’ll get.


Packages & Subscriptions

The app features are totally free. We built it so anyone can use it to find his/her perfect match.


Other

You can contact us via our direct chat on the right bottom corner of Habibi’s home page. We will respond immediately!

First, you need to check that app notifications are enabled, go to your profile → settings (The notifications switch must be toggled on).

if this doesn’t work, please check your device’s app settings, and check if notifications are enabled for the Habibi app.

To turn off push notifications, go to your profile → settings → toggle off the switch to turn off notifications.

Please get in touch with us via our Contact us chat window.  We would be happy to respond to all your inquiries.